The Following Is A Collection Of Image PAK User Tips & FAQ’s: Windows/Macintosh

Stay tuned throughout the school year for tips, techniques and procedures submitted by the Image Pak user community. If you have an application of Image Pak or a short-cut you have discovered, be sure to submit that tip to Image Pak technical support.

WINDOWS
Q: I have my new Administrators ImagePak Resource CD. If I want to delete last years records and pictures, how do I do it?
A: By default, ImagePak will place the database table (Card.VLB) on your hard drive (C:\). To delete this database file, double-click My Computer. Next, double-click the C: drive. Look for a folder called Program Files and open it up. Inside is another folder called Herff Jones. Double click that folder and look for a folder called ImagePak 5. After double-clicking the ImagePak 5 folder, you will see a file called Card (or possibly Card.VLB). Delete this file. To delete the images, look for a folder that has aprox. six or eight numbers. For example 031680 or possibly 03168099. Delete the folder and its contents. Close all windows and lauch ImagePak. After logging in, you will get a prompt stating that there are currently no records in the database. If you click the Yes button, you will start the Import Wizard.

Note: If you chose to place your images in a different location, contact ImagePak technical support for help deleting the old records.
 

Q: How do I access the instruction manual?
A: The instruction manual is installed on your computer at the time you install the ImagePak application. Just click the Start button and point to Programs/ImagePak 5/ImagePak 5 PDF manual. You will need to have Adobe Acrobat Reader installed on your PC. This is a free application that can be downloaded from the Internet at http://www.adobe.com.
 

Q: Can I use the Herff Jones images in other programs besides ImagePak?
A: Absolutely! There are numerous other applications that have approved Herff Jones images for use in their programs. If you have questions about a specific program, contact your Herff Jones representative.
 

Q: I assigned the First Name field to my Follett bar code, but when I read the bar code I only get numbers -- what's going on?
A: The Follett bar code, by definition, uses only the field that lists the student identification number (by default this field is called "Identification"). No matter what field or constant text is assigned to the Follett bar code, it will always use the identification number.
 

Q: My badge I designed looks great on the preview screen, but it always comes out messed up when I print it on my HP Printer. What am I doing wrong?
A: You're not doing anything wrong. Your HP printer just needs to be adjusted slightly. To correct the problem, open your Printers Folder and right-click on the HP Printer Icon. Select Properties and then from the Graphics tab make sure the "Use raster graphics" (or a like property) option is selected. Then click OK. Your printed badge should now look just like your preview.

Q: What does "Show Twain Device User Interface" mean?
A: In the "Acquire Photos" screen, the user has the ability to use any Twain-compliant photo acquisition device to import images into ImagePak's database. Twain devices, when called, usually display their own interface to help users acquire images. When the desired image has been aquired, the image is "sent" to ImagePak usually when the Twain device's interface is closed.

ImagePak, however, also allows the user the time-saving step of bypassing the default Twain device's interface and directly acquiring an image. How this is done, however, depends upon each Twain device. For example, the Kodak DC210 Digital Camera will "send" the last image taken. Other devices could "take" a picture the moment the device is accessed and "send" that image. It is recommended that the user gain experience using the Twain device to determine how it responds.

It has been found, however, that some Twain devices do not work well without showing the Twain interface. If your computer "hangs" or "freezes up" when attempting to use a Twain device without its native interface, it is recommended that the native interface always be used. This can be assured by checking the "Show Twain Device User Interface" check box under the Twain Preferences section of the Aquire Photos screen.
 
 

Q: Why does the Import a Foreign Database tree name the fields of my text file after the first record in the text file?
A: ImagePak does this because it searches the first record of the text (or spreadsheet, etc.) for names to assign to the fields. To avoid this and other possible problems, it is best to add a first record to the file giving names to the fields. For example, add this first record:

"Identification","FirstName","LastName","Teacher","Grade"

for a text file that contains information like this:

"983524","Gogh","Van","Gaugin","10"

"123865","Monet","Claude","Manet","12"
 
 

Q:  I have uninstalled ImagePak 5 using the "Add/Remove Programs" Control Panel; why do I still have images and an ImagePak database (*.vlb) on my computer?
A: Windows uninstall can only remove programs and supporting files that are installed.  Since ImagePak 5 creates and imports files whenever it is run, the uninstall cannot be aware of these; therefore, it cannot remove them.  This will nearly always result in ImagePak databases, import logs, and imported images remaining behind after an uninstall.
In order to remove all ImagePak files, follow these steps:

1)  Before proceeding, verify that this copy of ImagePak is not being used by any other personnel
2)  Run the "Add/Remove Programs" Control Panel applet and remove ImagePak 5.
3)  Close the Control Panels and open Windows Explorer.
4)  Navigate to your "ImagePak 5" Directory (or wherever you installed ImagePak).
5)  Highlight the "ImagePak 5" folder and press the "Delete" key.
6)  Confirm that you wish to delete everything in this directory.
7)  If you know you have saved other ImagePak files (such as databases, identification badge templates, etc.), remove these with Windows Explorer as well.

To remove all ImagePak Registry entries, follow these steps:

1)  Before proceeding, verify that any and all Registration Numbers received for purchased Add-Ins for ImagePak are written down in a easy-to-find location.  Erasing registry entries will also erase that registration status of any purchased Add-Ins.  These Registration Numbers will need to be re-entered if ImagePak is re-installed.
2)  Access the Windows "Start" menu and select "Run"
3)  In the "Open" text box of the Run applet, type "regedit" and press the "OK" button.
4)  For ImagePak 5.5 (and greater) users:  Find and double-click (open) the HKEY_CURRENT_USER" node; for ImagePak 5.4.1 (and less) users:  Find and double-click (open) the "HKEY_LOCAL_MACHINE" node
5)  Find and open the "SOFTWARE" node.
6)  Find and open the "Valley Software Systems" node
7)  Find and highlight the "ImagePak5" node.
8)  Press the "Delete" key.
9)  Answer "Yes" to the confirmation question.
10)  Close the RegEdit program.

Q: Where is the instruction manual located?
A: The reference manual is located on the ImagePak application disk in an Adobe Acrobat Reader (PDF) file. To access the file, you will need to install Adobe Acrobat Reader on your Macintosh. This is a free utility that can be downloaded off the Internet at: http://www.adobe.com. To locate the ImagePAK for Macintosh reference manual, insert the application disk in the CD-ROM drive. A window titled Mac Files will appear on the desktop. Resize the window and you will find the ImagePAK for Macintosh.PDF file. Launch Acrobat Reader and open this file. You may either read from the screen or print it out. If you fill out and return the registration card that came with your ImagePAK program, you may receive a printed copy of the manual. Please indicate on the registration card that you need a Macintosh version of the manual.
 

Q: How do I delete last years pictures and records?
A: By default, ImagePAK places the images and database files on your hard drive (usually called Macintosh Hard Drive). To remove the database files, double-click your hard drive and a window will appear. Locate a folder called ImagePak 5 and double-click it. Delete the files you created last year. Also locate the folder called Herff Jones Images and double-click it. Delete the contents of the JPEGS folder, but don't delete the JPEGS folder itself. Close all windows and relaunch ImagePAK. After logging in, go to File/New and create a new, empty database table and then import from the current Administrators Resource CD.

NOTE: If you placed the images and database file in a different location, such as on a network volume, contact ImagePAK technical support for help.
 

Q: Can I get PICT formatted images for use in other Macintosh applications?
A: Yes. Your Herff Jones Administrators Resource disk has a utility that will convert the JPEG images on the CD to PICT formatted images. To use this utility, you will need to install Apple's QuickTime application on your Macintosh. QuickTime is free and can be downloaded off the Internet at: http://www.apple.com/quicktime. The JPGTOPCT utility is located on the Administrators Resource disk in a folder called Tools. The file is in bin/hex format and can be opened using Aladdin's Stuffit Expander 5. If you don't already have this program, it can also be downloaded for free from the Internet at: http://www.aladdinsys.com. Open the Readme.Txt file using SimpleText and follow the directions for creating MacSchool images. This will create a folder named PCTFILEC in a location of your choice. The image files in the PCTFILEC folder are PICT formatted for use by any Macintosh application that uses picture files.